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Monday, April 07, 2014

Cellz Emporium and Customer Awards

Be it HTC, Nokia, Samsung or the iPhone; Cellz Emporium is a one stop shop housing all brands of the mobile phones available in the market. “It is the outstanding architecture done of the shop which makes it oh-so-desirable to peek in and get your hands on your favorite stuff” comments our cherished customer Susan.

It is believed and is rightly so, it is an era of marketing and presentation. Hence we at Cellz Emporium San Antonio pay extra heed to the need and inculcate the latest marketing trends in all our endeavors. From presentation of our products to sales, not only our product is well packed, managed and presented it is sold with the best sales etiquette known to the business world.

“I am sure they do in-house training of their staff to make sure they leave their clients feel that extra happiness after receiving their goodies for the price paid” says Arthur. Well definitely! We do train our employees to complete the customer experience. To ensure that they comply with the marketing standards we have a new policy devised where there is a meeting of every sales person to share their experiences and then explore their options for the best solution. The workshop leader is then going to offer the best reinforcement and solution to educate the members the decorum of handling the range of easy to difficult customer.

“Never in my life have I witnessed a sad or dejected face from the super Cellz Emporium.” Replies to the query as to what lifts you when you enter the store. It is a source of immense pride for us at Cellz Emporium that we have reached that level where happy customer experience has become synonymous to the services of Cellz Emporium. It’s a great achievement for us indeed!

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